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Add access control in EspoCRM

By default regular users don’t have access to Message entity. Administrator needs to grant access to this entity:

  1. Login as Administrator in EspoCRM.
  2. Navigate to the Administration > Roles.
  3. Create / edit a Twilio role.
  4. Grant access to the Message entity.

Twilio role

By default the Message entity tab should be added into the tab list.

Message tab