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Backup and Restore

How to backup EspoCRM manually

EspoCRM consists of files and database data. All these data are needed in order to create a full backup of EspoCRM. Here are the instructions on how to do it on Ubuntu server, with MySQL.

Step 1. Backup files

Create an archive of the directory content of installed EspoCRM. The default path for Ubuntu is /var/www/html. You can use this command:

tar -czf "files.tar.gz" -C /var/www/html .

Step 2. Backup database

To backup all your data, you have to know the database name and access credentials. You can find the database name in the configuration file /ESPOCRM_DIRECTORY/data/config.php under section database. You can use this command to backup your database:

mysqldump --user=YOUR_USER --password=YOUR_PASSWORD YOUR_DATABASE_NAME > "db.sql"

Step 3. Copy the backup

That's all. Now, you have to copy the created backup to a safe place.

How to backup EspoCRM with a script

You can use a script to backup all needed data. Login via SSH and run the commands (tested on Ubuntu server).

Download a script


Run the script


  • PATH_TO_ESPOCRM is a path to installed EspoCRM directory
  • BACKUP_PATH is a path to backup directory

For Ubuntu server it is:

bash ./ /var/www/html /opt/backups

Note: If your MySQL user doesn't have needed rights to dump your database, you will be prompted to enter credentials of another MySQL user.

After successful creation, you will get a path to the created backup.

Restore EspoCRM from a backup

You can restore EspoCRM from the backup created as described above.

Step 1. Unarchive backup files

To unarchive files, you can use Archive Manager or run the below command. Files need to be placed in the web-server directory.

tar -xzf "files.tar.gz" -C /var/www/html
where /var/www/html is the web-server directory.

Step 2. Set required permissions

The files should be owned by a web-server user and have correct permissions. Please set required permissions by following this instruction.

Step 3. Import database dump

Database dump should be imported to the same database with the same user credentials, otherwise the correction should be made in the configuration file ESPOCRM_DIRECTORY/data/config.php. To import your database from the dump, run the command below in a terminal:


Step 4. Check/configure crontab

Check if your crontab is configured properly. Run the command below and check if a path to EspoCRM is correct:

sudo crontab -l -u www-data
where www-data is your web-server user.

If you have to make any changes, use this command:

sudo crontab -l -u www-data

More details about configuring crontab for EspoCRM are described here.